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Refactor (RSS)
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The Excel BAM Add-On makes creating BAM Definition a snap. For example: clustering the various Sent Delivery (SentEmail, SentHttp, SentFTP..etc.) milestones into a “SentGroup” so it can be used to create a duration “SentDuration” and then perhaps a measure “AverageSentDuration”.
However, it can be quite arduous if not down right impossible ...